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Why Agents

Patients and clinicians are asking more questions than ever—and human teams can’t scale to meet the demand alone.

 

Advocacy groups field urgent patient questions about diagnoses, treatments, and clinical trials. Clinicians and medical affairs teams need fast access to disease guidelines and evidence to support informed conversations. Expanding staff or MSL teams is costly, slow, and limited in reach.

 

Agents make scale possible.

 

Patient education and trial matching agents deliver trusted, disease-specific guidance around the clock. Clinician support agents provide on-demand access to guidelines and key research—supporting, not replacing, clinical expertise.

 

By handling high-volume, repeatable questions, agents free patient educators and MSLs to focus on the complex, relationship-driven conversations that require human judgment.

 

Health Impact.ai makes patient and clinician support more scalable, informed, and effective.

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