Not software. A workforce.
Patient engagement is ongoing work, not a feature. A coordinated digital workforce extends your team, making patient support more scalable, effective, and informed without adding headcount.
Patient Education Agent
Provides patients and caregivers with accurate, disease-specific information using only approved, expert-reviewed content.
Patients get consistent, trustworthy guidance at any hour. Your organization maintains full control over scientific accuracy and messaging.
Clinical Trial Matching Agent
Explains trial purpose, requirements, visit frequency, and patient commitment in plain language
Better-informed patients. Higher-quality trial conversations. Less burden on advocacy teams and coordinators.
Patient Insights Agent
Continuously analyzes patient conversations to surface unmet needs, confusion, and emerging trends.
You don’t just hear from the loudest patients — you understand the full voice of the community, at scale.
Clinician Support Agent
Supports clinicians with fast access to disease guidelines, standards of care, and key publications — without accessing patient records.
Clinicians save time. Care teams stay aligned with current standards. Patients benefit from better-informed conversations.
Tasks
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Answers patient questions in clear, understandable language
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Uses only your curated research, guidelines, and educational materials, and shows patients exactly which documents were used to generate each response.
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Translates complex source material into layperson-friendly explanations when needed
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Tasks
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Collects patient-provided information such as diagnosis, treatment history, and test results
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Matches patients to relevant trials using structured eligibility criteria
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Explains trial purpose, requirements, visit frequency, and commitment in plain language
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Reduces confusion and anxiety before patients ever speak with a coordinator
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Tasks
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Identifies most frequently asked questions and education gaps
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Tracks sentiment and emotional tone across conversations
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Surfaces topics patients struggle to understand or repeatedly return to
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Detects mentions of products, competitors, and treatment perceptions
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Tasks
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Answers clinician questions using trusted medical literature and guidelines
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Provides disease context and care standards at the point of decision-making
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Helps clinicians quickly orient to rare or complex conditions
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This isn't a chatbot.
It's your insights engine.
Turn chat interactions into actionable insights. Discover what patients are asking, where they’re confused, and how they feel so you can spot trends, close education gaps, and meet evolving patient needs.
Your approved content.
Nothing else.
Patients get answers they can trust because every response comes directly from the content you provide. Your AI uses only your approved documents, with clear citations and links to the original sources. No outside input. No hallucinations. Just clear, consistent support - day or night.
With patients turning to AI for guidance, control matters. Our platform lets you train your own AI using your expert-reviewed content so every response is accurate, trustworthy, and aligned with your mission.
Own Your AI. Shape the Conversation.
Patients get answers they can trust because every response comes directly from the content you provide. Your AI uses only your approved documents, with clear citations and links to the original sources. No outside input. No hallucinations. Just clear, consistent support - day or night.
AI That Stays On Script
Trusted Answers. Smarter Conversations. Deeper Insights.
Empower patients with accurate, personalized answers through branded chatbots trained on research you trust.
Track trends, analyze sentiment, and uncover gaps in care all from the conversations your patients are already having.
Upload and manage disease-specific content to ensure your chatbot only responds with vetted, expert-approved information.
Patient Education Agent
Always-on, disease-specific guidance that helps patients understand their condition and options.
Clinical Trial Matching Agent
Matches patients to relevant clinical trials and explains what participation involves in plain language.
Patient Insights Agent
Analyzes patient conversations to surface common questions, sentiment, and education gaps.
Hire your first digital agent.
Tell us which patient engagement role you need help with, and we’ll show you how a trained Health Impact.ai agent can support your community.